The dialer system that we have introduced to the market is certainly considered as being revolutionary for many call centers that use our applications. We support multiple business models and are able to accommodate the needs to different sized call centers no matter what industry they happen to be in.
It makes no different what the size of the call center is that uses our applications, whether they are part of an extremely large corporation or a small business with only a few agents to answer and send out calls. The predictive dialing system we have innovated means that the bottom line of all call centers and companies will be met definitively.
Those who use our Market Dialer and Mortgage Dialer have call centers in a number of industries and they include:
• Banks
• Collection agencies
• Political campaigns
• Charities and non-profit organizations
• Educational institutions
• Marketing services firms
• Insurance companies
• Government institutions
• Travel agencies
• Mortgage services firms
• Professional services providers
Our clients have managed to achieve amazing results because of the applications that we offer. Most of the contact centers that have taken advantage of our services claim to have improved revenue and a noteworthy increase in call volume.
Which businesses/industries will be able to Benefit from these Predictive Dialing Solutions?
The fact of the matter is that no matter what the size of the call center, they will be able to experience the same kind of results that our clients have already achieved. We have designed this system for businesses to see a quick return on the investment they make by paying a small monthly fee for our dialing system. Clients of SafeSoft are able to use our dialers to get the kind of results with outbound and inbound calling that they have always wanted.
Those who use our Mortgage Dialer and Market Dialer have seen amazing results and these companies are spread all across the world in a number of industries marketplaces, including but not limited to:
Banks
Part of our predictive dialing solutions includes meeting the needs of modern banking institutions that need to step up their approach to promoting products and services for potential clients that they are trying to get for purposes of increasing revenue. Our applications allow for increased efficiency so all financial institutions that use our system will start to notice a positive change in the way that they establish meaningful connections with current customers and how they are able to get new ones all the time.
Collection agencies
Another type of business that offer our dialing systems to is collection agencies, many of which are in need of the applications we offer which support VoIP technologies and increase the total number of live calls that can be taken at any given time. There are many collection agencies that have reported a significant increase with regards to their productivity as well as the length of call times which have been dramatically shortened. The automated call initiation that we offer these companies is based on a number of things, including how many people are staffed on a given shift as well as the average length of calls.
Political campaigns
When political campaigns are looking to increase the number of calls they can send out for purposes of gathering useful information and surveys, our predictive dialing systems certainly come in handy and in a number of ways, starting with the fact that they eliminate the need for manual dialing. With SafeSoft Solutions, people who volunteer to work on certain political campaigns will have a much easier time because they will only be transferred to people who actually pick up and answer as opposed to the numbers that are disconnected or go to voice mail.
Charity and non-profit organizations
Although many people would not think that non-profit organizations would need our services because of the nature of their business, it is the precise reason why they need what we have to offer. With all of the practical solutions that we can give to charity organizations, they will be able to increase the effectiveness of fundraising campaigns significantly so even more money can be raised for the worthy causes that these organizations are dedicated to.
Educational institutions
There are quite a few industries that we provide support for in the form of dialing services, and schools are just one of them. With the help of our software they are able to increase the number of students and/or parents that they can reach at any given time for any reason at all. High Schools often announce special events and wish to contact parents for conferences and report cards; with our dialing solutions even colleges will be able to start spreading the world about events and important announcements that need to reach a maximum number of people. No matter what the purpose, schools can definitely benefit a lot from the SafeSoft predictive dialers that have proven to increase efficiency in educational institutions.
Marketing services firms
Marketing services firms tend to be all about promoting what they have to offer, including particular brands and services. Their bottom line is often to make as much money as possible and increase productivity which is what we as a communications expert are good at doing. We realize that marketing firms need to make as many cold-calls as possible and find ways of directing sales in a fast and efficient way. We are able to help them qualify potential buyers in such a way to where they will get a lot more work done on a regular basis.
Insurance companies
All of the different insurance companies that exist need to be able to constantly improve their telemarketing techniques so they can build their list of clients and increase the effectiveness of the sales strategies that they use to accomplish this. Our software has integrated CRM that can provide the best possible lead tracking and increase productivity among firms that are busy and need to have ways of getting more done without increasing the number of employees they have.
Government institutions
Government agencies/institutions have a lot of responsibilities, including keeping the general public in every area of the country informed as what is happening with regards to changes in services and policies that affect everyone. Although many government agencies are still using systems that have employees spending hours contacting the public by way of phone/email, our applications can save them that time so they could be doing other useful things with their time at work. Perhaps one of the best things about our software when it comes to government agencies is that it allows them to send out pre-recorded messages that are the same for everyone, so the individual employees do not have to spend their time at work doing this. The fact is that SafeSoft Solutions is able to increase productivity by saving everyone time on normally tedious and unnecessary tasks like manual dialing.
Travel agencies
Businesses that are involved in the travel industry need to contact their clients as well as airlines, hotels, and a number of other places in order to make travel plans for each one of thei8r customers. Even remote or virtual travel agencies will be able to benefit from these applications that lead to increased efficiency with regards to transferring calls and closing deals. Call blending is certainly something else to consider and it is all within FTC compliance.
Mortgage services firms
All of the different mortgage services firms need to be able to generate as much revenue as possible by making sales over the phone, something that we are especially good at helping companies to do. Our own unique dialing system is able to minimize the wait time for those who call in as well as the agents whose job it is to handle the calls. This software makes the jobs of brokers and lenders easier by giving them the ability to reach out to more people in a shorter amount of time. There are other features such as hold music for when customers have to stay on the line while a representative helps others. The inbound and outbound call blending is definitely something else for mortgage services firms to consider when thinking about implementing these types of solutions into their business plan.
Professional services providers
There are the professional services providers that need telemarketing scripts that allow them to effectively do business quickly and efficiently on a day-to-day basis. Our solutions are filled with practical features that are bound to appeal to companies that provide a wide range of professional services. The solutions we offer support a number of business campaigns, so companies are not limited by what they can accomplish with our dialing systems. Whether it is the goal of the company to send out surveys to clients or close sales, what we have to offer helps businesses reach their bottom line.